Defective Door Claiming Form

Thank you for choosing Arazzinni! We hope that you are enjoying your product aside from the issue that you are contacting us about. We understand that sometimes defects happen and we would love to help! The following steps must be taken before the issue can be resolved. Please fill out the form below. Thank you for your patience as we promptly address your claim.

Step 1. Personal Information

Name(*)
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Address(*)
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City(*)
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State(*)
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ZIP(*)
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Email(*)
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Phone(*)
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Step 2. Dealer Information

Dealer Name(*)
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City(*)
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State(*)
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ZIP(*)
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Step 3. Date product was purchased

Purchase Date
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Step 4. Product information and complaint.

Door Name / Model
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Door Finish
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Swing Direction (if pre-hung)
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Pre-hung type
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Location of the door
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Description of the Damage
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Step 5. Picture Upload

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Provide pictures with resolution not lower then 1024 x 768 (5 MPX).

For the best results please follow these simple rules:

  1. Take a picture of the entire door including the immediate surrounding area.
  2. Take a picture of the entire defective part.
  3. Take a close-up picture of the defect.

Step 6. Additional Information

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Please submit following additional information to your warranty claim form.

  1. A copy of the sales receipt showing you as the original purchaser with valid purchase date indicated.